FAQ's

General FAQ:

1. How do I place an order?

• To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Then, proceed to the checkout and follow the instructions to complete your order.

2. What payment methods do you accept?

• We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also support PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

3. Is my personal information safe and secure?

• Yes, we take your privacy and security seriously. Your personal information is protected according to our Privacy Policy and industry standards.

4. What is your shipping policy?

• Please refer to our Shipping Policy page for detailed information on shipping methods, delivery times, and international shipping.

5. Can I track my order?

• Yes, you will receive a tracking number via email once your order is shipped. You can use this number to track the status of your delivery.

6. What is your return policy?

• Our return policy is outlined in detail on our Returns & Refund Policy page. You can find information about eligibility, the return process, and more.

7. Do you charge sales tax?

• We do not charge sales tax except for orders shipped to Wyoming, where applicable sales tax may be added.

8. How can I contact customer support?

• You can reach our customer support team at support@thenumber1shop.com or by calling our 24/7 customer support hotline at 1-800-542-7995.